Our Range of Services

Service Name

Description

Computer Service Center Authorised Wipro Computer Service Franchisee for Complete Range of Wipro/ Acer Computers & Peripherals
Wipro Printer Service Center Complete Range of Wipro Dot Matrix Printers, Inkjets, High speed Printers, Line Matrix Printers etc.
Third Party Maintenance of all Makes of Computer System & Peripherals

For Corporate

With a good experience in handling large installed base in corporate, be it Factory, University, Hospital, Hotel, Government Agency or Private Corporate in term of providing "Full Networking Solutions and Advanced Solutions" ETSC has emerged as a "Single  Window Solutions" for all it requirements of large medium  & small size corporates. ETSC values such customers and provides best quality products & service as  per the need of customers, also regular marketing activities follow for corporate  customer in co-ordination & support from our principle WIPRO, NOVELL &  SATYAM such as regular product update,customer meets, product demo's and seminars. ETSC also keeps conducting various satisfaction surveys onsite.Free Service Camps for the benefit of large installed base corporate

For SOHO/FTU'S

ETSC keeps doing Marketing/Service activities for it's direct customers such as Free Preventive Maintenance every quarter, Free technology upgrade mailers, buy-back schemes & Free Service Camps.


Service Brief

Wipro Ltd   

Wipro/IBM/Acer /Desktops  Home PC Servers Notebooks,Warranty,AMC and Multi-Vendor AMC
Type Of Service OSM Only  
Service Norms

RT<4hrs , TAT<8hrs
Warranty/Amc Norms  Consumables  Plastic Parts Virus Problem Not Covered   
Out Of Warranty Norms   On-Site Services Available Only Under AMC
Wipro Eperipherals  

Wipro DMP’s, Emerge Inkjets, Emerge UPS, Wipro Lasers  

Type Of Service CIM   OSM  
Service Norms

RT<2hrs TAT<8 Hrs  

RT<8hrs, TAT<24hrs
Warranty/Amc Norms  Consumable Plastic Parts/ Software Problems Not Covered  
Out Of Warranty Norms   Chargeable As Per Estimations. On-Site Services Available Only Under AMC
Epson India  

Epson DMP’s, Inkjets, Lasers  
Type Of Service CIM   OSM (SC480 And Lasers Only)  
Service Norms

RT<2 hrs TAT<7days 

RT<8hrs, TAT<7 days
Warranty/Amc Norms  Consumable Plastic Parts/ Software Problems Not Covered  
Out Of Warranty Norms   Chargeable As Per Estimations. On-Site Services Available Only Under AMC
All Other ETSC Supplied Items

Hp Deskjets, Hp Laser, HP Cd-Writers, Hp Storage Any Other Item Not Covered Above

Type Of Service CIM (All Resellers ) OSM (ETSC Customers Only )  
Service Norms

RT<8hrs TAT<7days  

RT<8hrs, TAT<7 days
Warranty/Amc Norms  Consumable Plastic Parts/ Software Problems Not Covered  
Out Of Warranty Norms Chargeable As Per Estimations. On-Site Services Available Only Under AMC